Reviews
What our guests are saying about us.
While we are still building our brand-new resort, here are some reviews from our partner facility at Balmain!
Michael C
★★★★★
Our cat had the best experience at Balmain Cat Boarding. The love and care he received during his month long stay was boundless.
We were kept up to date with new pictures of his experiences and shenanigans, which helped us keep our minds at ease.
We were reluctant to leave him for so long, but after this experience, we know we have a great and reliable team of carer’s we can turn to. We are grateful to them all.
Highly recommend.
Marjan K
★★★★★
It was the first stay for our little baby ‘Leo’ and we were very nervous but the warm welcoming of the the staff at Balmain Boarding made us relaxed. They even let us to set up the room for Leo as we liked that made us and Leo feel more comfortable.
They have also updated us with emails and new photos and replied to our concerns very quickly.
The staff our really amazing and the place is very clean.
I would definitely recommend Balmain Cat Boarding for the stay of your lovely cats.
Candice T
★★★★★
This is our go-to for boarding for our cat Arthur! A fantastic place with dedicated staff.
Arthur was very shy and a bit hissy during his first ever stay but now he’s at ease, confident and seemed to genuinely enjoy himself at his recent 17 day stay! This is testament to the amazing staff here and relaxing and safe environment they maintain. It’s great that we get regular updates throughout and a report card after.
Highly recommended!
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More words from our guests
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Irene Z
★★★★★
I regularly board my two fur-babies at Balmain Cat Boarding, and I couldn’t be happier with the experience. From the moment I step through the door, it is clear that this establishment truly cares about cats and their well-being.
First and foremost, the staff exude a genuine love for cats. They always greet me warmly and take the time to get to know my cat’s unique personality, habits, and preferences. It immediately puts my mind at ease.
The accommodations are nothing short of impressive. The facility is always impeccably clean and maintained to the highest standards of hygiene. The rooms are spacious, airy, and thoughtfully designed to ensure the cats’ comfort. Each room has plenty of cozy bedding, and ample space for exercise and play.
I especially love the regular email updates, including photos, which reassure me that my furry friends are in good hands.
Overall, I can confidently say that Balmain Cat Boarding is a top-notch facility for any cat owner seeking exceptional care for their furry companions while they’re away.
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Alasdair B
★★★★★
On behalf of Princess Jasmine I would like to recommend your luxury kitty hotel.
Jasmine loved your themed (room), Meow-Chu Picchu and the In-Claw Trail, particularly the hammock where she spent most of her time.
The service was excellent, Jasmine returned in good spirits after being played with regularly.
Plus the addition shared photos and a report card were an excellent addition as like most royals we are overly interested in her social life.
Thank you again for taking such good care of her. -
Elyse B
★★★★★
My cats had their first experience boarding and I can say that they certainly had an amazing time!
The staff were absolutely lovely and provided timely updates to us throughout the entire stay which put us at ease.They provide each cat with attention and make a genuine effort to create a comfortable setting for their needs.
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Jeff W
★★★★★
We booked the Beach House for our cat recently for a night and were nervous as we’d gotten her from a shelter less than a year ago and were worried this may be traumatic for her.
The staff at Balmain Cat Boarding made us feel really comfortable and from all reports also made our girl very comfortable, keeping us updated during her time there. Would definitely recommend and will be coming back.
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Jessica
★★★★★
We checked in our beautiful Aston & Martin with the wonderful Balmain cat boarding as we were going away. And I cannot thank them enough. The attention to detail and care is amazing.
Receiving emails and phone calls about their progress and ensuring us to not worry is the most reassuring thing you can receive while you’re out of state and hoping your babies are ok. It makes me feel at ease when I drop my boys off here. You walk in and the place is so clean, beautiful music playing and incredible spaces for the cats + spaces for play time!
It doesn’t get much better than this for your cats. The staff are just so lovely and really make sure your cats feel as comfortable as possible. Would definitely recommend and know I can always trust Balmain cat boarding! Thanks so much 🙂
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Rosa P
★★★★★
Amazing staff, super friendly and always communicative about what was going on and even sent picture updates!
They took care of my cat Tiny so well, I am extremely grateful to all the staff there.